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Our Legal Terms, Your Account Rights

Bonus Game operates under terms designed to keep your account secure and your transactions clear. Access to our platform depends on your local law and eligible regions — read these terms before you deposit via bKash, Nagad, or Rocket.

Account TermsPrivacy PolicyJurisdiction NoticeCookie Policy
Bonus Game Our Legal Terms, Your Account Rights
HOW WE HANDLE DATA

Data, Cookies, and Account Security

We take a straightforward approach to your data: collect what we need to run your account, protect it with standard encryption, and never sell it to third parties.

Data Retention

We keep your account data for as long as your account is active and for the period required by applicable regulations. You can request deletion once your account is closed.

Cookie Policy

We use functional and analytics cookies. You can manage cookie preferences from the settings link in the site footer — no account login required to adjust them.

Account Security

Your account is protected with password hashing and OTP verification tied to your registered mobile number. Never share your PIN or OTP with anyone, including our support team.

Data Requests

To access, correct, or delete your personal data, contact us via email with your registered payment number. We process verified requests within the timeframe set by applicable law.

LEGAL CONTACT PATHS

Reach Us About Policy Questions

If you have a question about our terms, a data request, or a dispute, our support team handles legal queries through the channels below. We aim to respond to formal policy requests within a reasonable timeframe.

Team online

Live Chat

Open the chat widget from any page in your account dashboard. Available for account and policy queries during our support hours.

Email Support

Send detailed legal or data requests to our support email. Include your registered bKash, Nagad, or Rocket number for faster account matching.

Help Centre

Our help centre covers account terms, cookie settings, and data rights in plain language. Start there before raising a formal request.

Common Legal Questions Answered

These are the questions we hear most often about our terms, data practices, and account rights.

These terms apply to anyone who opens an account on Bonus Game. Access depends on your local law and eligible regions — if online gaming is restricted where you are, these terms do not change that.

Email our support team with your registered bKash, Nagad, or Rocket number. We will verify your identity and send your data within the timeframe required by applicable regulations.

Yes. Once your account is closed and any pending transactions are settled, you can submit a deletion request by email. We retain only what regulations require us to keep.

We use cookies for account functionality and anonymous analytics. You can review and change your cookie preferences at any time from the footer settings link without logging in.

We publish the updated terms on this page and notify you via your registered contact. Continuing to use your account after the update means you accept the new version.

Payment details linked to your bKash, Nagad, or Rocket account are handled through encrypted connections. We do not store full wallet credentials on our servers.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.